2023
Customer Support
Executive VA
&
Appointment Setter
Presented By :
Chioma Hannah Markins
Customer Support, Executive VA, and Appointment Setter
2023
Welcome!
Hello! I'm thrilled to have you here. My name is Chioma Hannah Markins, or you can call me Chioma. I'm excited to share my journey and expertise with you. Welcome to my personal presentation.
Customer Support, Executive VA, and Appointment Setter
2023
About Me
I am a Customer Support Specialist, Executive Virtual Assistant, and an Appointment Setter who started as a personal assistant in 2020. My first task was for a rental store, and I was responsible for pitching new products to existing and prospective clients, closing deals, and also providing supports to clients and administrators. Since then, I always learn continuously to improve my skills and get offers as a Customer Success Manager, Onboarding and Implementation, and also Customer Training and Enablement.
I really like helping people. I have an interest in problem solving, troubleshooting. I’m also a responsible person and strive to be responsible in my work.
Customer Support, Executive VA, and Appointment Setter
Customer Support, Executive VA, and Appointment Setter
2023
Services
Executive Virtual Assistant
Customer Support
Appointment Setter
- Handling Inquiries
- Processing Orders
- Offering Technical Support
- Handling Billing Inquiries
- Providing Account Support
- Educating Customers
- Maintain records
- Adhering to Policies and Procedures
- Calendar Management
- Travel Arrangements
- Data Entry and Management
- Project Management Support
- Research and Analysis
- Customer Support
- Social Media Management
- General Administrative Support
- Corporate Event Planning
- Personal Assistance
- Appointment Setting
- Script Adherence
- Follow-Up Calls
- Lead Generation
- Training and Development
- Customer Feedback
- Calendar Management
- Outbound Calling
- Prospect Qualification
tools
Clickup
Zendesk
Trello
Intercom
Slack
HUbspot
Freshdesk
Customer Support, Executive VA, and Appointment Setter
2023
work samples
Customer Support, Executive VA, and Appointment Setter
2023
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