2023

Customer Support

Executive VA

&

Appointment Setter

Presented By :

Chioma Hannah Markins

Customer Support, Executive VA, and Appointment Setter

Woman Working on the Table

2023

Welcome!

Hello! I'm thrilled to have you here. My name is ​Chioma Hannah Markins, or you can call me ​Chioma. I'm excited to share my journey and ​expertise with you. Welcome to my personal ​presentation.

Customer Support, Executive VA, and Appointment Setter

Woman Working on the Table

2023

About Me

I am a Customer Support Specialist, Executive Virtual ​Assistant, and an Appointment Setter who started as a ​personal assistant in 2020. My first task was for a rental ​store, and I was responsible for pitching new products to ​existing and prospective clients, closing deals, and also ​providing supports to clients and administrators. Since ​then, I always learn continuously to improve my skills and ​get offers as a Customer Success Manager, Onboarding ​and Implementation, and also Customer Training and ​Enablement.

I really like helping people. I have an interest in problem ​solving, troubleshooting. I’m also a responsible person and ​strive to be responsible in my work.

Customer Support, Executive VA, and Appointment Setter

Customer Support, Executive VA, and Appointment Setter

2023

Laptop on Wooden Table

Services

Executive Virtual ​Assistant

Customer Support

Appointment Setter

  • Handling Inquiries
  • Processing Orders
  • Offering Technical Support
  • Handling Billing Inquiries
  • Providing Account Support
  • Educating Customers
  • Maintain records
  • Adhering to Policies and ​Procedures


  • Calendar Management
  • Travel Arrangements
  • Data Entry and Management
  • Project Management Support
  • Research and Analysis
  • Customer Support
  • Social Media Management
  • General Administrative Support
  • Corporate Event Planning
  • Personal Assistance
  • Appointment Setting
  • Script Adherence
  • Follow-Up Calls
  • Lead Generation
  • Training and Development
  • Customer Feedback
  • Calendar Management
  • Outbound Calling
  • Prospect Qualification

tools

Clickup

Zendesk

Trello

Intercom

Slack

HUbspot

Freshdesk

Customer Support, Executive VA, and Appointment Setter

2023

work samples

Customer Support, Executive VA, and Appointment Setter

2023

Customer Support, Executive VA, and Appointment Setter

2023

Let’s connect ​with ​eachother

White Ceramic Mug Beside an Open Book
Vinyl Record and Player